Who are we?

Our website address is: https://www.extermipro.com
We are Extermi Pro, a company specializing in pest control and management in Montreal, licensed by the MEFPA (Quebec Ministry of the Environment).
The protection of your personal data is a top priority for us.

Comments

When you leave a comment on our site, we collect:

  • The data entered in the form (name, email, message).
  • Your IP address and your browser's user agent to detect spam.

An anonymized (hashed) version of your email address may be transmitted to the service. Gravatar to verify your identity.
👉 See Gravatar's privacy policy.

After approval, your profile picture will be displayed publicly next to your comment.

Media

If you upload images to the website, avoid including GPS EXIF data, because visitors could extract location information from these files.

Cookies

  • If you leave a comment, your information (name, email address, website) may be stored in cookies for one year, to avoid having to re-enter this data later.
  • A temporary cookie is created when you log in to check whether your browser accepts cookies. It does not contain any personal data and disappears when you close your browser.
  • Additional cookies may be used for your display preferences, your login session, or internal site management.
    • Lifetime of a login cookie: 2 days
    • Lifespan of a screen option cookie: 1 year
    • “Remember me” option: 2 weeks

Embedded content from other sites

Our pages may include embedded content (videos, images, publications, etc.).
These external sites may collect data about you, use cookies, or track your interactions, just as if you were visiting their own site.

Use and disclosure of your personal data

  • If you request a password reset, your IP address will be included in the reset email.
  • Your data may be temporarily stored on our secure servers for administrative processing or customer contact purposes.
  • No data is sold or shared with third parties without your explicit consent.

Retention periods for your data

  • Comments and their metadata are retained indefinitely to recognize the following comments automatically.
  • Registered customer accounts (e.g., quote or booking via Jobber) retain their profile information until a request for deletion is made.
  • Analytics data (Google Analytics, Google Ads, Search Console) is retained. 36 months maximum, in an anonymized manner.

Your rights regarding your data

In accordance with Law 25 (Quebec) and the GDPR:

  • You may request to receive a copy of all your personal data recorded.
  • You can request their modification or deletion at any time.
  • These requests can be sent to: extermipro@gmail.com

Some data may be retained for administrative or legal purposes (e.g., billing, security).

Where your data is sent

Visitor comments may be checked through an automated spam detection service.
Contact forms are managed by Jobber and Google Workspace, which comply with Canadian and international confidentiality standards.

Contact for confidentiality

Extermi Pro
📍 8350 Durocher St. #6, Montreal, Quebec H3N 2Z2
📧 extermipro@gmail.com
📞 (438) 835-8401